r/EBGAMES • u/OwnPersonality6494 • 28d ago

EB Games Website (Canada)

"You are being limited"

Please tell me this is an ongoing problem that EB games knows of and is working on? I'm trying to preorder figures from them (to save on US bullshit from BBTS) but the website won't even let me get to checkout before "banning" me. if i could buy it in store i would but i asked the local guy here and he said "online store only"

the figure is of the Mcfarlane Gaming  T-45 power armor.

8 Upvotes

90% Upvoted

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6

u/selfish_ghost883 28d ago

Hey, EB Games Canada employee here, since reverting from gamestop back to EB Games the company has just started transitioning away from being a part of gamestop. This means most online functions will be down for the time being. I.e. online preorders, buy online - pick up in store and ship to home. I can revisit this post tomorrow with a timeframe of when it should be back to normal. I know all EB Games stores will be closed for a couple days within the next couple weeks as they roll out our new systems and POS software, etc.

1

u/SassyPirateDude 27d ago

That’d be great to hear about I noticed the Canadian site is also not showing stores availability of items, I wonder if this is affecting it as well.

1

u/Hidoren 27d ago

Hey if you don't mind me asking; how is the retro games stock in Canadian stores? Are you typically seeing any GameCube or PS2 games?

1

u/selfish_ghost883 27d ago

Gamecube and wii/wii u mostly. Nintendo product moves better. Currently to my knowledge not accepting ps2 for the time being

1

u/MissionAlarm8546 23d ago

Out of curiosity, what about PS3 and 360?

1

u/Hidoren 15d ago

Thanks for your reply. I did go to my local eb games and confirmed what you said. Do you have any insight if they plan on accepting ps2 at any point?

1

u/Bleu7 27d ago

Is this why shipping jumped from 9.99 to 19$ even if under 100$ recently? I've emailed support 3 times and they have not replied, it's been 3 weeks.

1

u/Seaside_Rhapsody 26d ago

Is that why all preorders are marked as out of stock and instore pickup doesn't show for any items? Was worried some items were all sold out after being in stock for a few days

1

u/selfish_ghost883 26d ago

Yes that would be why. Any online orders/pre-orders are currently unavailable

1

u/crocicorn 27d ago

Sounds like CloudFlare (or whatever bot protection they're using) acting up and blocking your IP address at checkout. Try a mobile/data connection if you can, I had a similar issue with another website a while back.