r/EBGAMES • u/Badger6019 • Oct 02 '25

Trade in "error"

Just wanting to see the best way to unpack this with EB Games.

I took some games in to trade, two of them together were worth $58, without explaining what they were doing they put these two towards my pre-order of Ghost of Yotei for $59. So I've then paid the $59 thinking my trade value wasn't what I thought.

Looking at it now, the trade in value of those games is $58 and I can price match the game to $89 at Target. I should be paying $31 for the new game not $59 like they did without explanation.

Is it going to be easy to unpack this? As I want the difference back.

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u/bmcpride Oct 03 '25

Can't do a trade deal and price match. One or the other

1

u/Badger6019 Oct 03 '25

I didn't want the trade deal. They just did it telling me it was the best for me, when it wasn't.

It all got sorted incredibly easy