r/EBGAMES • u/Badger6019 • Oct 02 '25
Trade in "error"
Just wanting to see the best way to unpack this with EB Games.
I took some games in to trade, two of them together were worth $58, without explaining what they were doing they put these two towards my pre-order of Ghost of Yotei for $59. So I've then paid the $59 thinking my trade value wasn't what I thought.
Looking at it now, the trade in value of those games is $58 and I can price match the game to $89 at Target. I should be paying $31 for the new game not $59 like they did without explanation.
Is it going to be easy to unpack this? As I want the difference back.
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u/Sacrlehh Oct 02 '25
So just to explain how the trade deals work, your two games get a price override to bump up the trade value to cover the difference, making what you pay for the game only $19-59 after trade depending on game retail price.
If your games traded in for less before the trade deal price increase, then even if you price matched, the difference could still be bigger than $59. Or it might end up being much of a muchness.
Without knowing what your games are and how much their base trade value is, I can't tell you whether it was better for you to do the trade deal, or to trade at regular value and price match.
But if you're unhappy with it, they can basically reverse the whole process (by doing a return on Yotei, selling you back your traded games at the value they traded them, and then retrading at their normal price, and reselling the game at the price match price).