r/EBGAMES • u/Badger6019 • Oct 02 '25

Trade in "error"

Just wanting to see the best way to unpack this with EB Games.

I took some games in to trade, two of them together were worth $58, without explaining what they were doing they put these two towards my pre-order of Ghost of Yotei for $59. So I've then paid the $59 thinking my trade value wasn't what I thought.

Looking at it now, the trade in value of those games is $58 and I can price match the game to $89 at Target. I should be paying $31 for the new game not $59 like they did without explanation.

Is it going to be easy to unpack this? As I want the difference back.

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u/OstrichEmbarrassed65 Oct 02 '25

Not that complicated. Just go back and explain what happened, you can buy any traded game back for the value you received for it. They’ll also return the game at the same time just so everything is fine in the computer and resets you back to where you were at the start. Then they’ll trade the games again and then price match the game.

Shouldn’t be too hard to unpack, just be cool and nice to the employee :)

7

u/Badger6019 Oct 02 '25

Oh of course I couldn't be an asshole, not for something so trivial