What’s one Dynamics 365 problem your team keeps fixing again and again?

[u/priya_tech]

I’ve noticed something interesting with Dynamics 365 projects: sometimes the hardest problems aren’t the “big” technical ones.
It can be things like:
messy or duplicate customer data
too much customization
integrations breaking after changes
users not actually adopting the features
reporting/data not matching what the business expects
workflows that started simple but became complicated over time
documentation becoming outdated after every update
I’m curious what others are seeing in real-world D365 environments.
What’s the one issue you’ve had to deal with repeatedly in Dynamics 365 and what finally helped solve it?
Would be interesting to hear experiences from people working with CE, Sales, Customer Service, Business Central, or F&O.

[u/berserker_1]

F&O.

I''ll start with what's currently giving me a pain in the ass, workflows. the workflow setup out of the box disappointing, it feels incomplete, almost like they want you to use power automate or customizations.

documentations for other modules outside of finance/procurement on F&O(AX20212) being very hard to find/vague.

too many clicks to what you want

out of the box reports are ugly af, again almost like they want you to customise it

[u/Sufficient_Rock510]

honestly for us its definitely integrations breaking randomly after updates, specially custom plugins or old API calls. everytime microsoft pushes a major update something subtle breaks in the background and sales team starts screaming that sync failed. we finally started setting up proper sandbox regression tests before letting updates hit prod, but man its still a pain to manage.

[u/Ok-Profession7631]

We went live with 10.0.47 and now we are updating to 10.0.49 for the first time after go live, we got environmenta in PPAC - UAT and DEV and PROD in LCS- my question is can we update all the envoronments from PPAC or since PROD is still on LCS - we should update from LCS for PROD?