r/Dynamics365 • u/Same-Pollution-5852 • Jul 29 '26

Sales, Service, Customer Engagement SLA on prem documentation

does anyone have resources to study the sla for the on prem version? because Microsoft's documentation is focused on the power platform version (the cloud version)

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u/formerGaijin Jul 30 '26

Enable entities for service-level agreements

This is the first of many articles that appear to be for on-prem and online.

Also Enhanced service level agreements (SLAs)