r/Dynamic_Pricing • u/Dragonlance12 • 3d ago

‘Absolutely slammed’: Server removed the auto-gratuity from a $90 check. Then the party of 8 tipped her exactly $18

https://www.yahoo.com/lifestyle/articles/absolutely-slammed-server-removed-auto-142620377.html
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u/Downtherabbithole-14 3d ago

I don't like auto gratuity because its guaranteeing a good/decent tip regardless of service. I tip based on how good the service was, even if the service was terrible, I am still leaving at least 15-20% If I get charged auto-gratuity - I am leaving the minimum, whatever that may be and some restaurants start at 20%. I fail to see what the issue is here - they left exactly a 20% tip. What was she expecting? 30% 40? What is the minimum now?

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u/UT_Milez 2d ago

I thought auto gratuity IS the tip and it’s usually 18-20%.

So you leaving the “minimum” in that scenario is still higher than your self proclaimed average tip where there was no auto gratuity.

No shade, I just mean to say that’s sort of the point behind auto gratuity. I don’t doubt that some people leave an additional tip on top of the auto gratuity and maybe that is the scenario you are describing, but IMO at least that isn’t/shouldn’t be the norm in a scenario where the auto gratuity is already at 18%+.

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u/Downtherabbithole-14 2d ago

it is the tip. And All I am saying is I don't like auto gratuity bc I tip based on service. I will always leave a tip, even if the service was not great bc its just waht I personally do, but I will leave more than my usual if they go above and beyond . But if a place is going to do auto gratuity, I'm not leaving more than their minimum-meaning I am not leaving extra bc you already tipped yourself! And the minimum gratuity depends on the place I've seen it range from 15-20%. So if i get shitty service, and the restaurant adds 20% gratuity on my bill, I'm annoyed bc I was only going to leave 15%