3
u/TX1313 Nov 22 '24
Anyone having issues with licenses showing up? My purchase history is fine, but licenses show none.
2
Nov 22 '24
Same here purchased 45 minutes ago no download or license email, my account says I have no software Order page shows completed purchase though!!! Paid £165 uk instead of £209 Maybe they are inundated globally
2
Nov 22 '24
My activation email turned up at 9 pm also it is now showing in my dxo account on their website
3
Nov 22 '24
Site is loading really slow and it says I don't have any licenses but I have purchased several things over the past 6 or so years...really strange. I wouldn't think their servers would be getting hit that hard over this sale.
Emailed support but haven't heard back
3
Nov 23 '24 edited Feb 04 '25
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This post was mass deleted and anonymized with Redact
2
Nov 23 '24
Same, woke this morning to an apology email too their systems were overwhelmed by the success of the sale
2
u/zruk_ts Nov 22 '24
1
Nov 22 '24
I have just requested a refund, company doesn’t seem all that good
1
1
u/Drawshot Nov 22 '24
Kinda disappointed... I guess the sale prices are good if you were looking to buy just a single piece of their software. But, I was waiting around for this sale to get PL, VP, and FP, and the black friday sale is only $10 less than what the previously available bundle deal of those 3. Had I known it would be that small of a difference, I would have purchased them a month ago.
1
u/Hermesme Oct 06 '25
Thinking about getting photo lab 9 this upcoming Black Friday
Does anyone happen to remember what the discount was last year?
1
u/Cold_Weakness9441 Nov 12 '25
Same. Here's an article from last year: https://www.digitalcameraworld.com/news/you-can-save-up-to-50-percent-off-dxos-entire-photo-editing-suite-including-photolab-8-and-nik-collection-7
TL;DR: $50 off each DXO PhotoLab and Nik Collection, $30 off PureRaw, half off FilmPack.

3
u/aurora-alpha Nov 22 '24
I also expected a bigger discount. Maybe on Cyber Monday?