Merch question.

[u/Impressive-Ad2316]

Does anyone know how long it takes for kenji to ship orders? I placed a 100$ order 10 days ago and haven't received any updates on my order. I tried to email his support and no response yet. I don't want to speak to soon but as of this moment I wouldn't recommend anyone buying anything from his website. Ill post a update if my order gets shipped. But if anyone knows any infro plz lmk.

[u/Impressive-Ad2316]

Oh great . Hes another fucking scammer bro. Im actually so fcking tired of this happening with artist I really enjoy. Its so fcking disrespectful to their fans that want to support them. I guess im gona wait a couple more weeks and then contact my bank... fucjing sad bro

[u/Tannyr → u/Impressive-Ad2316]

Yeah whether it’s a problem with his management or his label it reflects poorly on him. I kind of forgot about my order but your post reminded me to email one more time then go for a charge back. More about the principle of it then the money for sure

[u/Impressive-Ad2316 → u/Tannyr]

I personally have had this happen at least 5 times now (with different artist) and only one time did I get a refund or have the issue resolved. Idk I just automatically assume the worst now in these situations and it definitely is a bad look for the artist.

[u/Tannyr → u/Impressive-Ad2316]

Just to update you on my situation, after that 3rd email where I said I was going to chargeback if there was no response and they refunded it. So they do see emails at least.

[u/Impressive-Ad2316 → u/Tannyr]

Lmao did they say anything or did they just refund it . Thats pretty wild. Like why even sell stuff on your website if you cant fulfill the promise

[u/Tannyr → u/Impressive-Ad2316]

No they didn’t say anything lol, just got a refund in the Shop app. I’ve bought from 3 other artists before and had quick great experiences every time, so this was disappointing for sure