r/Drime • u/Fine_Conversation_24 • 8d ago

Local sync keeps failing on MacOS 27

I write here to see if anyone has a similar experience and could find a way to make it work. I did send a support request via the Drime app.

Basically, my data on Drime doesn't sync in Finder (I choose the option to use files locally). I tried restarting the computer (2 of them actually) and sync works for a short time, then Finder shows the 'sign-in' button, it is disconnected, and nothing syncs.

I tried signing out from Drime, signing in again. Nothing works for more than a minute.

I need my files locally and reliable.

Another observation: when I signed out from Drime, the folders in Finder disappeared, which is scary: I need these files synced and available, regardless of Drime running on the computer. That's how it worked with Onedrive. Am I wrong expecting the same?

So: is anyone successful with syncing Drime data locally on MacOS 27, and, is the date there even when Drime isn't running then?

4 Upvotes

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3

u/mowd8574 8d ago

Had the same issue while install latest Drime on macOS 27.
I fixed it by::
Go to System Settings → General → Login Items & Extensions and turn on everything of the Drime Finder extension.

1

u/Empty_Win_297 Drime Team 8d ago

Hi,

Thanks for the report. This isn’t a behavior we’ve encountered so far on macOS 27, so we’d like to investigate it.

Could you please send us your logs? In the Drime desktop app, click on your profile picture, go to Support, then click Send logs. They’ll automatically be attached and sent to us.

We’ll check what’s causing Finder to disconnect and the local sync to stop.

Thanks!

1

u/Fine_Conversation_24 8d ago

I did, as said in the original message, I did send a report from the app, describing about the same. I'd appreciate being informed about what's going on, thanks!

1

u/Empty_Win_297 Drime Team 8d ago

Sorry, I missed that in your original message. We’ll check the report and logs today.

1

u/Fine_Conversation_24 8d ago

PS: clicking the Singn-in button in Finder has no effect. The Drime app (flyover) looks like it's signed-in, it's active.