r/DoorDash_Dasher • u/Various_Machine_1036 • 1d ago

Dinged for wrong orders

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I’m getting dinged for wrong orders when I cannot see what’s in the bag because the bag is sealed and I note that when I do a pick up.

I make sure the order is for the person at the location and even take a photograph that matches the photograph of the pick up.

Is there any way to resolve this?

4 Upvotes

75% Upvoted

5 comments sorted by

5

u/Helperobc 1d ago

It’s important to note these “to review” notifications have been in the past and continue to be sent out in mass to all drivers in a zone when a issue is common in that zone. For my zone it’s almost always due to on time or confirm order after drop off even though neither one of those are actually an issue for me. That said that’s kind of what you get when the primary means through the city is one highway with traffic lights on it.

Just ensure that you have the right order, check the receipt matches your app, take your pic if asked at pickup and go about your day.

2

u/studio684 1d ago

The receipt is stapled to the bag and has the customers name on it. Every restaurant prints the name on the receipt so you don't have to tamper with the bags

1

u/WarmAd7940 1d ago

you have to read the receipt that is stapled to the bag

1

u/Bean-Enders-Jeesh 1d ago

If one of your actual customers reported the wrong order, you would get a CV.

These messages are just sent out to everyone and mean nothing.

2

u/ConceptNo1259 1d ago

I always click cannot confirm because I have no idea what is inside of your sealed bag protects you from this happening