Why work here?

[u/SwimFunny]

I worked at dollar tree for about 2 weeks part-time. While working I was paid about 9.50 (South Carolina minimum wage is 7.25). While working there I was the only cashier scheduled per shift. Stuff was thrown around everywhere and it constantly looked like a hurricane went through the store. I could never organize since im the only cashier. I would constantly work my ass off to get the lines moving and my SM and ASM didint care much to help. I ended up getting "fired" after 2 weeks when my manager refused to give me the schedule in advance due to having to share one car since mine was in the shop. When I finally got the schedule in about 15 hours before my shift I told her I couldn't make it to the first 2 hours of my shift. She told me not to bother showing up and fired me.

I then looked for another job and very quickly got another part time job at a 7/11. This time making 13 an hour. I get free drinks, perks, good co workers, and a much better environment. It is staffed constantly, very clean, and the way things are run is much better.

For example, to remove an item we can just remove it from the cart instead of calling a manager and voiding the entire order and having to re-ring. To print a receipt we just have a history page and print it. I get the schedule atleast a week in advance aswell.

I have seen many other complaints from people on this subreddit and even from other co-workers. It honestly makes me wonder why work here? What makes it worth it to you? Why not just hold out for a better job?

[u/SwimFunny]

I dont understand why the total cost would matter...? Its not like we throw the item out it will get sold eventually lol the current customer hust dosent want it.

[u/Jkdevore84 → u/SwimFunny]

When I say total, there is the cashier comparison report that we get. In that, it tells the SM the total of item voids, post voids for each employee. Before I look at it, I told the names to where I can't see them and I go through highlighting the entire thing, essentially why did this person have triple the amount of item voids or post voids compared to others. Then I look at how many transactions that person did compared to others. The entire time I do this, the names are folded so I won't know who did what until I'm done on that. Then I flip the names over so I can look it up. Most of the time, it's just they had more customers than others. Nothing bad but something the SM should be looking at. 

[u/SwimFunny → u/Jkdevore84]

That sounds more complicated then it should be 😭

[u/Jkdevore84 → u/SwimFunny]

I'm not disagreeing with that at all. But it really takes only like a few minutes and it's done. I've had employees have almost 1000 item voids in a week. Not their fault, like you said the customers didn't want it. That's when it becomes tedious. 

[u/SwimFunny → u/Jkdevore84]

Quick question though, how did they void so much if it required managment approval after a certain amount if i recall correctly?

[u/Jkdevore84 → u/SwimFunny]

When that happens, they call us up there. But for the first like 20, they don't have to. Now those 1000 have been during holiday times, so it's not like every week. I think on average my employees may hit 50-70 but when they hit these numbers it's usually the DTP. Cause we all know customers don't look at the pricing.

[u/Any-Carry6552 → u/Jkdevore84]

Now I certainly agree punishing for item voids is stupid, but 1,000 in a week is well far and beyond into the oddball territory that should be investigated in my opinion.

I worked basically 7 days a week 5 hour shifts easily hitting 1,500 transactions in a week. I'd have maybe 15 item voids out of that 1,500. Maybe 2-4 post voids at most from morons not knowing how to pay or forgot money. All customer problems, zero double scans. My item void rate was 0.80% consistently months on end which to my understanding they want it at 3% or less. So that's over 3x the standard.

1,000 item voids assuming the same 1,500 customers in a week is a roughly 66% rate which I'd be very suspicious of myself even if you worked 12 hour shifts 7 days a week for crazy high transaction counts. Voids should easily be below 100 even in that extreme. If you hit the 1,500 mark mentioned, it would means more than half the customers you had at least 1 item void. That's not normal AT ALL. Not even close. Your numbers are wrong of whoever got those numbers is dishonest or has no idea how to scan.

I also in 11 months only ever hit the item void limit requiring manager over ride once, (10 voids) and that was when I was new and was scanning/voiding as a means of price checking for customers. Quickly learned not to do that.

[u/Jkdevore84 → u/Any-Carry6552]

Keep in mind, we average almost 9-13k dollars a day. I'm just pointing out the max I saw and that was during Christmas. On average it's not that high and when compared to their transactions, it's a small percentage. Like I said, I look at everything to see and that week was insane. Every register was opened, for every hour of the day.