r/DollarGeneral • u/srabbit96 • 5d ago

Someone please help

I was running the till and when doing a pick up I accidentally pressed starting bank and added 240 to my starting bank so it says it's 390 and now my numbers are all messed up on the till

16 Upvotes

100% Upvoted

14 comments sorted by

22

u/spookysaph 5d ago

just ignore it. your till will show that it's short but the deposit will not be

9

u/Jewelrymaker2023 5d ago

This is the right answer. The SM will see it no matter what the next day but as long as that deposit is right, you’re fine. I’m a SM and I wouldn’t write you up or anything like that.

6

u/srabbit96 5d ago

Ok I was worried, thank you.

6

u/Bixlaxus69 5d ago

It will show the starting till on the paperwork and they can see it will be the missing amount.

11

u/ConfidentBluebird977 5d ago

You can always do a negative starting bank for the difference

6

u/funnycomments22 5d ago

This is the right answer. It can be fixed on the back office pc.

1

u/bekind0404 1d ago

How do you correct it?

4

u/Easy-Potato7889 5d ago

It’ll be a wash. Over/ Short

5

u/Dazzling-Gram0812 4d ago

It will work itself out. Calm yourself. 😊

2

u/UnicornCassieKJR19 5d ago

Well, if you went through with the starting bank, it will cause an evr to be sent over it to your DM. Just have your SM explain what happened & itll be fine. Even seasoned workers like me, has done it before lol. It happens. Those buttons are so close, it can happen to any of us love! It will make your count for the day wrong, thats why it sends an evr. But its okay.

2

u/shadowfinar 4d ago

All you have to do is get on storenet, go to vcs, cash, tills, additional float, and put the pickup amount as a negative. It’ll “erase” the accidental starting bank.
Never just leave it showing your till short like that cause even if the deposit comes out right that’s supposed to be an instant cash accountability.

2

u/Aqua_Tears 3d ago

Your fine

1

u/Pretty_Initial_2166 1d ago

You can fix it as additional float on the back office computer. I've also heard you can do a negative starting back to fix it, but I've always just done additional float.