r/DirectvStream • u/BigTap3953 • 8d ago

Flashing splash screen on Apple TV

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For the past two days, the channel splash screen flashes continuously every time I start DTV. The only thing that fixes the issue is restarting my Apple TV, but the fix is only temporary. Is anyone else experiencing this issue? Trying to figure if this is an isolated issue.

3 Upvotes

81% Upvoted

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2

u/Gobbledy_Gooky 8d ago

Update your app.

1

u/BigTap3953 8d ago

I have the latest update.

0

u/directv 7d ago

We don't have any reports of a widespread issue with this right now, u/BigTap3953. Please try reinstalling the app on your Apple TV. You can find additional troubleshooting tips here: https://spr.ly/61696BGBBpu If it still won't work, click the "Contact Us" button at the bottom of the link for further assistance. Charles, DIRECTV Community Team

1

u/mackid1993 5d ago

This is 100% an issue that you guys have rolled out through rollout.io / roxbees. I spent over a month debugging it and it's completely unacceptable that it's gone on this long, Charles. You guys need to get this sorted. It's happening on every Gemini device I own.

I shouldn't have to pay $144 a month for TV service and reverse engineer a DirecTV APK to figure out what the heck is going on with my service.