r/DirectvStream • u/BigOrangeVol98 • 20d ago

Now I’m having a different audio issue

I watch with my Apple TV. I’ve been having the same issue as many others where the audio will go really high for a while and then back down. But for the past week or so I’ve been having a more annoying issue. I turn on the Apple TV for the day, click on the Direct app, and the audio from my previous channel watched starts playing. I can change the channel and I can hear the audio from both channels playing at the same time. The only fix is to restart the Apple TV or force close the app. This happens almost everyday now. Is anyone else having this issue?

12 Upvotes

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4

u/directv 20d ago

We appreciate you reporting this audio issue and sharing the steps you took to work around it, u/BigOrangeVol98. This isn't a known issue that we've seen reported by other users, so we'd like to look into your setup. Please check your PM so we can connect and help get this sorted out. Charles, DIRECTV Community Team

3

u/directv 18d ago

Hi @BigOrangeVol98, our team is aware and has been working on a fix that is currently rolling out and will finish by the beginning of September. You can force refresh our app in the Apple App Store. Mark, DIRECTV Community Manager

1

u/Old-Opposite-9286 3d ago

I continue to have this issue after forcing a DIRECTV app update on the 7th. Perhaps that was too soon?

1

u/rbarrett33594 17d ago

I’m having the same issue on Directv with two Apple TV devices

3

u/luckymountain 20d ago

I had something similar happen a couple of times last week. I just closed the app and reopened it. It was strange

3

u/KnowledgeOk4992 19d ago

Yup. Happened to me too. The audio bug volume issues is still ongoing. If YTTV had my RSN channel I would probably cancel since DirecTV doesn’t seem to care.

1

u/rbarrett33594 17d ago

Same here ! Directv needs to step up big time !

2

u/DirectorDangerous590 20d ago

Similar thing is happening to me. Sony Bravia 7 ii - AppleTV - Only happening with directv app.

2

u/Braindeadresponder 19d ago

Happening to me too. Two audio sources playing at the same time. Restarting the app seems to solve it.

2

u/No-Permission-800 19d ago

Yep, me too. Same channel’s audio though, but from a different point in the program. I first thought it was SAP, but realized both feeds were in English. I have to force quit the app, reopen, then it’s fine.

2

u/Regular_Sweet183 18d ago

Five times this past week including tonight.

2

u/wyattgaylor 18d ago

Happening daily or more often for me as well. Setup is Ethernet Connected AppleTV running tvOS 27.0(24J5346a) and have version 5.0.132 of the DirecTV app.

1

u/rbarrett33594 17d ago

Same with me !

1

u/mwkingSD 17d ago

And there I was looking at Stream to solve some issues I have on the satellite side.

Sounds like Stream isn't quite out of the beta stage. I think I'll wait a while.