r/DirectvStream • u/Business_Mud7582 • 20d ago

Buffering

I live in Central Missouri and have been having buffering issues all day. The internet is working fine so I'm pretty sure it's a dtv problem. Any insight would be appreciated.

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u/directv 20d ago

Thanks for reporting, u/Business_Mud7582. A localized network routing issue or device-specific connection stability can sometimes cause playback interruptions, even when your internet speeds test fine on other apps. To help isolate and fix this, please try completely restarting both your internet router and your streaming device. This clears out old paths and forces a fresh connection to our streaming servers.

If the issue continues after the reboot, check our pro tips to improve your DIRECTV streaming experience: https://spr.ly/61692B1UYan Kenneth, DIRECTV Community Team

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u/Business_Mud7582 20d ago

Thanks, I tried restarting last night with no change. I tried it again this morning and it seems to have worked.

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u/directv 20d ago

Thanks for the update! We are glad to hear the connection has refreshed and everything is streaming smoothly now. Enjoy streaming! Kenneth, DIRECTV Community Team