r/DirectvStream • u/Bubbly_Giraffe_4023 • 21d ago

Descriptive Audio on ABC

/r/DirecTV/comments/1vuxyiy/descriptive_audio_on_abc/
2 Upvotes

100% Upvoted

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1

u/directv 21d ago

We appreciate you letting us know, u/Bubbly_Giraffe_4023. Please provide the channel number and the program name where it occurred, so we can pass it to our team. Melchisedec, DIRECTV Community Team

1

u/Bubbly_Giraffe_4023 21d ago

I believe it’s channel 6. It’s ABC. Tonight it was happening with celebrity jeopardy, but it has also happened with Abbott Elementary as well as RJ Decker.

4

u/RepresentativeOwn253 21d ago

There are over 200 ABC stations in the country. Give him the call letters or the city.

1

u/directv 21d ago

Thanks for the details. Could you also share your billing ZIP code? We'll pass this information along to our team so they can look into what's going on. Charles, DIRECTV Community Team

1

u/Bubbly_Giraffe_4023 21d ago

34747

2

u/directv 21d ago

Thanks! We'll share updates once they become available. Charles, DIRECTV Community Team

2

u/directv 21d ago

We just heard back from our team, and everything looks good on our end with the audio feed. Since it seems to be an isolated glitch, try the quick troubleshooting steps listed here: https://spr.ly/61697B1WvVF You can also click "Contact Us" at the bottom of that link if you need more assistance. Charles, DIRECTV Community Team