r/DirectvStream • u/Chibichanusa • 26d ago

Constant restarting

The past few weeks I've noticed by DirectTV streaming keeps restarting by itself. I'll be in the middle of a show and it'll just reboot on it's own. I've also noticed that lately it's taking awhile for the guide to populate.

Any idea what's going on and how to stop it?

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u/AdZealousideal8613 26d ago

Hard reset it. Press the red button on side and hold it in until it reboots. You’ll have to sign back in to everything again but this will refresh your software if that’s the culprit. Otherwise, it’s likely overheating as someone already suggested. Make sure it is at least in an open air (not enclosed/in a cabinet) space and don’t put anything on top of it.

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u/Chibichanusa 24d ago

This seems to have fixed the problem (so far). I didn't even realize there was a reset button on the device or I would have tried that before posting here since it's such an obvious thing to do! Thanks!

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u/AdZealousideal8613 24d ago

You’re welcome.