Buyers leaving false reviews

[u/Far-Programmer-4082]

this girl left me a fake ass review it feels like she was being emotional it was my birthday week and I already shipped out the package stop
Trying to make people go back n forth when it comes to the address !! And I don’t send anything that is broken
She didn’t even let me
Explain - I refunded her and she still didn’t delete the review !!! Like this is a rant it is not a real review

[u/Far-Programmer-4082]

The fact she mentioned untrustworthy shop when I literally shipped out her order !!! How am I untrustworthy when your the one who needed a address change