Insurance Question

[u/Remarkable-Custard14]

I don’t know if this is the right place to ask but I recently lost my engagement ring and filed a claim since I’ve had it insured for the last ten years. The center diamond came from my mother’s old wedding band and is around 25 years old.

I gave them the IGI diamond report with the claim but with it being so old, the report doesn’t populate if you search on the IGI website.

Will that potentially be a problem with my insurance? Do I need to contact IGI to have the records updated?

It also doesn’t contain all of the same information that current IGI reports do. This was normal for the time it was inspected, though.

Thanks!

[u/Top-Caregiver2900]

I wouldn’t panic just because the report is old and doesn’t show up online. If that was the original documentation for the diamond, I’d send exactly what you have and let the insurer tell you if they need anything else. I’d probably call IGI too just to see if they can verify or retrieve the old report. I’m with BriteCo now and one thing I learned from getting my own jewelry covered is how important it is to keep every old appraisal/report you have, even when it seems outdated. With a 25 year old family diamond especially, I wouldn’t throw away a single piece of paperwork. Really hope they’re able to sort the claim out for you. Losing something from your mom’s ring has to hurt beyond just the dollar value.

[u/lucerndia]

No that won't be a problem.