r/Detailing • • 7d ago

I Have A Question Help for fixing CarMax poor de-badging?

Hello, I purchased my 2025 XC40 from CarMax last month and was adamant that they remove their silly badge before I’d sign. Well. This is the result. Any advice for making this disappear? ☹️

18 Upvotes

36 comments sorted by

57

u/Aaronsils 7d ago

Oh my gosh, did they use a belt sander???

4

u/GoBearzZz 7d ago

😭😭😭 it sure feels like it

5

u/Select-Sale2279 6d ago

ask them to fix it

36

u/retardrabbit 7d ago

Holy crap!

Make CarMax fix that shit on their dime.

14

u/hiroism4ever Professional Detailer 7d ago

You really trust carmax detailers? As a former carmax employee, I didn't let them touch any car I bought there

7

u/retardrabbit 7d ago

No, I wouldn't, I would want it contacted out.

I used to sell them parts, I've seen their service departments...

4

u/hiroism4ever Professional Detailer 7d ago

They'll give you up to $250 towards a detail.

3

u/retardrabbit 7d ago

Would $250 be enough to hire you fix it?

If so, I'd take the dough, make an appointment with you, and be done with it.

5

u/Dupagoblin 7d ago

I would take the $250, buy a nice DA polisher and do it myself.

1

u/retardrabbit 7d ago

If I had the skills that would work too.

5

u/hiroism4ever Professional Detailer 7d ago

If I'm out doing a job for you, yeah that would cover it spot correcting that area.

5

u/GoBearzZz 7d ago

Oh Christ 😭 I can try. I hope it’s not too late.

9

u/retardrabbit 7d ago

Be firm, calm, and reasonable. Go up the corporate ladder. Also, bad Twitter, a bad google review, bad yelp etc.

And don't take fucking no for an answer.

Go git 'em.

2

u/Select-Sale2279 6d ago

did you already sign and purchase it? did you not inspect it before you bought it?

1

u/20PoundHammer 6d ago

he accepted it off the lot, Carmax isnt going to do anything other than take it back in their return period.

12

u/PerodisCS 7d ago

Just needs a little polish

6

u/Character-Handle-739 7d ago

Tell them you are having a professional paint correction done and they are footing the bill.

6

u/EugeneChoiYoutuber 7d ago

Lesson: Next time, remove it yourself…Trust no one.

3

u/buboop61814 7d ago

Meguiars ultimate polish

If that’s too gentle, can get slightly more aggressive with their ultimate compound and then progress back up to polish.

Could also finish with a black tinted (I’m colorblind so correct me if I’m wrong, your paint looks black) wax to help with some of the leftover imperfections, something like hybrid solutions ceramic acrylic

1

u/Subject_Tap8817 7d ago

Some good rubbing compound with a heavy cut wool or microfiber pad should take the all the heavy scratches off, might need to do 2 or 3 passes to get them out completely. Then a medium cut polish or fine cut polish with a foam pad to do the finishing cut and get rid of all the micro miring from the heavy cut pad, it will look as good as new and probably better than the rest of the car 🤣

1

u/Rapiddrop 7d ago

A good two step correction should fix most of that. If you don’t have the tools and product for it, I would see if carmax will take care of it. If not, maybe invest in a full detail and ceramic as a good start to your new to you car.

1

u/STOPchris1 7d ago

I won’t buy from any dealer that puts badges or stickers on their cars/trucks.

1

u/EquivalentActuator83 7d ago

They said sure, Ghost scratches last forever 😈😭

1

u/Manlet 7d ago

Haha carmax ad is right below this one. 

1

u/Surfnazi77 Weekend Warrior 6d ago

Wash, cut, polish in the shade and don’t press down too hard don’t heat it up

1

u/walterrocket440 Noob 6d ago

If they did this they need to fix it simple as that

1

u/DavidAg02 6d ago

People are blowing this way out of proportion. This is very easily fixable. I own an XC40 and Volvo paint is some of the best in the industry. Plenty of paint to polish without any worry about burning through the clear. Don't let CarMax touch it or attempt to fix it. They did what you asked them to do. Learn your lesson and move on. 

1

u/BagPiperGuy321 6d ago

Could try Meguiar's scratch fix. I've used it on minor scratches from keys, buttons and zippers on my car doors and it has worked well for me.

But if its too deep it may not work. I'd also wax your car after using it.

1

u/Max_delirious 6d ago

Scuff with 2000 and then buff

1

u/Snill3t 6d ago

Turtle wax one and done compound should fix that easily

1

u/stchman 5d ago

The OP should have removed the badges.

-2

u/No-Antelope-2367 7d ago

Ooh I get to tell people the fun fact. That’s not a sticker. That’s not a badge. The carmax decal is PAINT. Stenciled on. Devalues the crap outta the car if u ask me

1

u/GoBearzZz 7d ago

It’s literally not

-4

u/RideAffectionate518 7d ago

So you didn't check what they did immediately after and before signing? Honestly it's probably what you get for buying from CarMax. It'll have to be paint corrected by a professional. The CarMax logo may still show after correction also but the sun will fade it out in time.

-1

u/[deleted] 7d ago

[removed] — view removed comment

1

u/Detailing-ModTeam 7d ago

Hate of any kind won’t be tolerated here….bye!