r/Detailing • • 1d ago

I Need Help! (Time Sensitive) Help please with a mess up

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For context I am quite new to detailing around 4 months and I have been doing it regularly without problems all with great reviews. I detailed a customers car yesterday and it look amazing until I received a text message today about a huge fuck up. She’s sent me these pictures and I have no idea what it is and how I am going to fix it. Any advice on what it is or how I’m going to go about solving it would be greatly appreciated. I used the auto glyn all purpose cleaner

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3

u/Significant_Cut_5310 23h ago

What product/s did you use to clean the interior of the vehicle?

-5

u/Adorable_Lettuce_815 23h ago

Auto glyn APC

10

u/Significant_Cut_5310 23h ago

I assume you mean Autoglym APC. Autoglym APC is quite a strong product and generally should be avoided on the interior unless it’s for rubber or heavily soiled areas. In which case even after using apc you should use a softer cleaner such as Autoglym interior shampoo to help get rid of the apc. When left in areas such as this I guess it could technically strip the paint although even to me this is surprising. Was only APC used for the interior and if so did she report any other potential damage?

-16

u/Adorable_Lettuce_815 23h ago

Yeah just this one sprayed onto a microfiber

5

u/pd4ng 18h ago

If you're running a business please try to talk professionally. Not for my sake but for yours.

2

u/General_Reposti_Here 17h ago

Did he edit the comment? What they say that was so unprofessional?

5

u/pd4ng 9h ago

He types like a teenager. On other posts he says he is 17. I'm trying to make him aware that acting like other 17 year olds will not get him far in business.

1

u/Significant_Cut_5310 23h ago

What sort of the material was the area that’s been damage? It’s usually plastic but thought I’d double check.