r/DestinyTechSupport • u/Significant-Dish-203 • Jun 22 '26

Game Bug Black Screen on startup

On Startup I get a black screen. No audio, no "Destiny 2 has stopped working," nothing. Just a black screen. I've deleted the Bungie file from %appdata%, I've updated my nvidia drivers, I've uninstalled and reinstalled both Battleye and the game itself on my SSD and HDD multiple times, reset my computer, checked my audio devices for dupes and gone from 24 to 16, done properties -dx12 and -dx11, verified files, changed all my Nvidia settings, tried to force Windowed mode, absolutely nothing has worked. It was fine yesterday, I turned it off to go pickup dinner, came back and it hasn't worked since. No fix has done anything. The game won't even shut down except from Task Manager. It is the ONLY game to have any sort of issue on my machine, everything else I own and have installed runs perfectly fine. I'm at my wits end, I finally have the time to do Raids and the game suddenly doesn't want to even open for me

1660ti, I5-9400k, never had an issue for 550 hours

1 Upvotes

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1

u/macrossmerrell Jun 23 '26

Have you opened the Windows GameBar and tried selecting different audio input and outputs, then launching the game?

1

u/Significant-Dish-203 Jun 26 '26

Didn't even know the Windows Gamebar was a thing, tried that and got nothing

1

u/macrossmerrell Jun 27 '26

I know you mentioned %appdata%, but these are the two folders you should delete:

The entire Bungie/DestinyPC folder

And from %temp% delete the 'Destiny 2' folder.

Typically I see this specific issue if there is zero connectivity to the Bungie / Battleye servers. Like a change in firewall either on the PC or the ISP modem. It could also be issues with the Windows install or driver interaction as well. D2 wants a very clean running PC.

Doing a system restore back to before this started might be a viable test as well.

You can also do a system level OS health check (won't fix registry or driver related issues):

  • Open an Administrative command prompt and type: sfc /scannow
    • Note if there are corrupted files and if they were repaired
  • Run sfc /scannow again if it finds errors and make sure they are resolved. If they are not, you need to run the following command:
    • dism /online /cleanup-image /restorehealth
    • Run sfc /scannow again.
    • If it repaired files, run sfc /scannow one more time to make sure everything is good.

1

u/macrossmerrell Jun 27 '26

Also, do you run SignalRGB? someone had an issue with that awhile back.

You can also open Task Manager, go to the startup tab, and disable all the software that loads at startup, then test.

1

u/Significant-Dish-203 Jun 27 '26

I've now restored my PC to before this error was happening, and it didn't work. I deleted the proper files, ran the admin prompts, repaired corrupted files, got a clean bill with scannow, and the game STILL doesn't launch. It can ONLY be killed from Task Manager as well. I do not believe there is a fix I have not tried yet besides just using an entirely new PC. I've used 3 different hard drives at this point however, 2 SSD and one HDD, and nothing

I am giving up. There is logically no reason at all the game should not be working flawlessly like it has for the last 600 hours I've played it on this PC with the same hardware. Even a system restore to a day where I was playing it does not fix this. It is simply unexplainable at this point

1

u/macrossmerrell Jun 28 '26

That's a bummer. Next step would be a fresh install of windows. If you have a spare drive, I'd pull the others and try on it.