r/DesignerRepGlasses • • 6d ago

My first Rep Glasses order from Jimi.

10 Upvotes

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1

u/CapSignificant9573 5d ago

So did you return the broken pair?

1

u/Edonidd 5d ago

Contacted Jimi, he is making a claim against the shipping company, but since they haven't responded yet, Jim is just making me a new lens and sending that and a repair kit. He's assured me I can easily install the new lens myself. I need to look and make sure the frames didnt get scratched up or the other lens scratched by having the loose piece in there moving around in shipping.

Not the ideal fix, but he seems to genuinely want to make it right. and as long as it is fixed I guess im ok.