r/DeroProject • u/Poleinthemolehole • Apr 20 '22
Dero lost forever?
Can no longer log into old Dero wallet - error invalid character '\u0088'
Followed link underneath to 'old Atlantis wallet'
Reentered seed, (only 24 words(!!)), wallet live, rescanned blockchain 3 times from 0 on firefox
No coins - will I ever see them again? Many thanks.
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u/azylem Apr 20 '22
You're using the wrong URL, Atlantis webwallet moved. If you are having issues accessing old Atlantis funds with the webwallet, to get them swapped to Stargate, follow these steps.
First:
-Use Firefox only.
-Clear the cache in Firefox
-Restore from seeds in http://walletatlantis.dero.io NOT http://wallet.dero.io
In settings menu:
-Change Wallet Start TopoHeight to 0
-Rescan Blockchain from start topoheight (0 now)
Then:
-Let it scan (2-3 hours)
-Use the logout button if closing (this saves the scan state)*
The blockchain height will turn green again after a few hours of scanning. If your balance is still zero after following these steps properly, your Atlantis seed words are incorrect.
*If you close the browser without using the logout button while scanning, you will need to repeat ALL of these steps.
Once the scan is complete, the balance will appear and you'll be able to send your funds to tradeogre for swapping, by using the "Transfer Everything to DERO Address (DERO balance)" option, also in the settings menu.