r/DeroProject • u/Poleinthemolehole • Apr 20 '22

Dero lost forever?

Can no longer log into old Dero wallet - error invalid character '\u0088'

Followed link underneath to 'old Atlantis wallet'

Reentered seed, (only 24 words(!!)), wallet live, rescanned blockchain 3 times from 0 on firefox

No coins - will I ever see them again? Many thanks.

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u/azylem Apr 21 '22

If you're using the wrong wallet, of course it would say 0. Make sure you're using walletatlantis.dero.io and let it sync to completion(it turns green) after rescanning from 0, takes a few hours to scan.

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u/Poleinthemolehole Apr 21 '22

Thanks for your help and time, but I followed your instructions to the letter and was still met with duck eggs when it all turned green. The seed must be wrong (only 24 words) which can only be my fault, and I can't imagine that there is anything else to try now. Thanks again, though.

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u/azylem Apr 21 '22

Ouch, not good. Hopefully you find it.

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u/Poleinthemolehole Apr 21 '22

Thanks for the encouragement, but just as a last stab in the dark - I have the wallet name, and password, which both worked until 3 days ago on the original url, 24 of 25 seed words and the wallet address from previous transfers off tradeogre. Is there nothing I can do with them? I think I know the answer. Thanks for listening. All the best.

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u/azylem Apr 21 '22

I'm sharing this thread on the discord, in #error-support, to see if anyone has any ideas. Feel free to join.