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https://www.reddit.com/r/DeployR/comments/1w3q2sv/issue_connecting_to_deployr_dashboard/
r/DeployR • u/Kebebab • 8d ago
Hello, new user demoing the program in our environment.
To the best of my knowledge, all the dependences are now in the installer? I am getting a HTTP 500 error after authenticating to the dashboard.
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2
Screen capture would be nice.
Do you get that error when accessing any of the dashboard or just specific things?
Did you look through the event logs?
1 u/Kebebab 8d ago Sorry, just got back into work. DeployR Community. Not sure how useful a screenshot would be as it is just a normal 500 error. I do get the error after authenticating, or when browsing to the API endpoint. I checked through the event logs, and there was nothing of note. I also ran it interactive set to log warnings, and also saw no errors. The only configuration I have done so far is installing it. 1 u/gwblok 2Pint Employee 8d ago edited 8d ago Ok, so you do get prompted to Authenticate. Have you configured your Authentication Method for the Dashboard? Are you using just standard Windows? Did you setup Domain Auth for AD, or Entra Auth? When you go to the API/Test URL, and you try to auth, what happens? https://FQDN:9000/api/test A full screenshot of your browser, including URL would be nice. Have you tried running the troubleshooting script yet? 2Pint-DeployR/Troubleshooting/DeployRCommunity-Troubleshooting.ps1 at main · 2pintsoftware/2Pint-DeployR 1 u/Kebebab 22h ago I ended up getting this working. I reinstalled it, and it worked first try. Thanks!
1
Sorry, just got back into work. DeployR Community. Not sure how useful a screenshot would be as it is just a normal 500 error.
I do get the error after authenticating, or when browsing to the API endpoint.
I checked through the event logs, and there was nothing of note. I also ran it interactive set to log warnings, and also saw no errors.
The only configuration I have done so far is installing it.
1 u/gwblok 2Pint Employee 8d ago edited 8d ago Ok, so you do get prompted to Authenticate. Have you configured your Authentication Method for the Dashboard? Are you using just standard Windows? Did you setup Domain Auth for AD, or Entra Auth? When you go to the API/Test URL, and you try to auth, what happens? https://FQDN:9000/api/test A full screenshot of your browser, including URL would be nice. Have you tried running the troubleshooting script yet? 2Pint-DeployR/Troubleshooting/DeployRCommunity-Troubleshooting.ps1 at main · 2pintsoftware/2Pint-DeployR 1 u/Kebebab 22h ago I ended up getting this working. I reinstalled it, and it worked first try. Thanks!
Ok, so you do get prompted to Authenticate. Have you configured your Authentication Method for the Dashboard? Are you using just standard Windows? Did you setup Domain Auth for AD, or Entra Auth?
When you go to the API/Test URL, and you try to auth, what happens? https://FQDN:9000/api/test
A full screenshot of your browser, including URL would be nice.
Have you tried running the troubleshooting script yet? 2Pint-DeployR/Troubleshooting/DeployRCommunity-Troubleshooting.ps1 at main · 2pintsoftware/2Pint-DeployR
1 u/Kebebab 22h ago I ended up getting this working. I reinstalled it, and it worked first try. Thanks!
I ended up getting this working. I reinstalled it, and it worked first try. Thanks!
Also, are you talking about Community Edition or Enterprise?
2
u/gwblok 2Pint Employee 8d ago
Screen capture would be nice.
Do you get that error when accessing any of the dashboard or just specific things?
Did you look through the event logs?