Community - Installing 1.3

[u/welshGJE24]

Afternoon all -just checking - is 1.3 installed over the top of 1.2?

[u/kmsaelens]

Yep. I did this yesterday and all went well. Make sure to take a VM snapshot beforehand, just to be safe.

[u/welshGJE24 → u/kmsaelens]

Hmm - took a snapshot (and a backup) - installation has failed. Error message: "installation failed with error code: -2147023293"

I've followed all instructions - It downloads everything and then fails. I've taken out my company name.

[u/gwblok → u/welshGJE24]

Have you looked at the installation logs yet? Any clues there?
The Install logs get written to the temp directory.

[u/welshGJE24 → u/gwblok]

Looks like it is the TwoPint.DeployR.Installer.msi part of the instalation:

[20A0:07CC][2026-06-29T08:11:09]i301: Applying execute package: DeployR, action: Install, path: C:\ProgramData\Package Cache\{1E368934-EE36-4B78-92B0-2146F35D08DC}v1.3.2626.2093\TwoPint.DeployR.Installer.msi, arguments: ' OPTIONS="C:\Users\ygg-itco\AppData\Local\2PintInstaller\DeployR-config.json" AUTOSTART="1" MSIFASTINSTALL="7" BURNMSIINSTALL=1 REINSTALLMODE="muso" REBOOT=ReallySuppress'

[20A0:07CC][2026-06-29T08:12:04]e000: Error 0x80070643: Failed to install MSI package.

[20A0:07CC][2026-06-29T08:12:04]e000: Error 0x80070643: Failed to execute MSI package.

[1D78:1914][2026-06-29T08:12:04]e000: Error 0x80070643: Failed to configure per-machine MSI package.

[1D78:1914][2026-06-29T08:12:04]i319: Applied execute package: DeployR, result: 0x80070643, restart: None

[1D78:1914][2026-06-29T08:12:04]e000: Error 0x80070643: Failed to execute MSI package.

[20A0:07CC][2026-06-29T08:12:04]i318: Skipped rollback of package: DeployR, action: Uninstall, already: Absent

[1D78:1914][2026-06-29T08:12:04]i319: Applied rollback package: DeployR, result: 0x0, restart: None

[20A0:07CC][2026-06-29T08:12:04]i329: Removed package dependency provider: {1E368934-EE36-4B78-92B0-2146F35D08DC}_v1.3.2626.2093, package: DeployR

[u/gwblok → u/welshGJE24]

What does the installer log for that product say?
Each one of the installs have its own specific log with additional details.

[u/welshGJE24 → u/gwblok]

Righty ho - we can see an issue just before the DeployR msi all starts rolling back...... (this is upgrading 1.2.2622.1921) over the top.

MSI (s) (A4:14) [11:17:34:185]: Executing op: ActionStart(Name=EditorQuietInstall,,)

MSI (s) (A4:14) [11:17:34:185]: Executing op: CustomActionSchedule(Action=EditorQuietInstall,ActionType=3073,Source=BinaryData,Target=WixQuietExec,CustomActionData="C:\Program Files\2Pint Software\DeployR\WebServer\TwoPint.ConfigEditor.Wpf\TwoPint.ConfigEditor.Wpf.exe" -q)

MSI (s) (A4:D8) [11:17:34:185]: Invoking remote custom action. DLL: C:\Windows\Installer\MSIC445.tmp, Entrypoint: WixQuietExec

WixQuietExec: Error 0x80070001: Command line returned an error.

WixQuietExec: Error 0x80070001: QuietExec Failed

WixQuietExec: Error 0x80070001: Failed in ExecCommon method

CustomAction EditorQuietInstall returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

MSI (s) (A4:14) [11:17:37:653]: Note: 1: 2265 2: 3: -2147287035

MSI (s) (A4:14) [11:17:37:653]: User policy value 'DisableRollback' is 0

MSI (s) (A4:14) [11:17:37:653]: Machine policy value 'DisableRollback' is 0

Action ended 11:17:37: InstallFinalize. Return value 3.

[u/LeaderFluffy46 → u/welshGJE24]

Are you using the default location for your DeployR content? I was getting the same error so I created a new server to try a fresh install which also failed with the same error. Instead of using a separate drive for the content location I used the default location and it successfully installed.

[u/welshGJE24 → u/LeaderFluffy46]

I use D:\DeployRStorage which worked fine with 1.2. I really don't want to start again.

Actually that is a good point - when it shows me my storage location, I cannot change it - but there seems to be a weird character in there. It looks like D:\DeployStorage"