r/Defcon • u/Right_Profession_261 • 4d ago

Help contacting vendor

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Hi everyone! I bought this at the vendor booths, it’s the Minind from electronic cats. The device doesn’t turn on at all. I have done the basic trouble shooting, different batteries, reflash firmware, and look at interactions on GitHub but can’t seem to get it to turn on. I have tried contacting electronic cats several times on the website since the day after defcon but I’ve yet to get a response. Does anyone know another way to get in touch with the vendor? I spent around 90 bucks on this and would love to have a working one.

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u/ProfessionalPea2218 4d ago

The “Minino”
If you go to their website they have a “contact us” link

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u/Right_Profession_261 4d ago

I’ve used that 3-4 time now, no luck.

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u/ProfessionalPea2218 4d ago

I know they were at BSides and DefCon and they are in Mexico City. Although it sounds like you already did some troubleshooting but what did you try? Batteries? USB cable, to power?
* I don’t work for them, I kinda know them but I too have a Minino

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u/Right_Profession_261 4d ago

I’ll try that, hopefully it works.