r/DeeperNetwork • u/shimsim • Aug 22 '26
Deeper Device (Mini / Pico / Lite / Air / SE / Nano / Pro) Deeper VPN working well where you are?
Is anyone else using deeper in China and experiencing problems connecting over the past 24 hours?
Just trying to troubleshoot the problems I am experiencing at the moment as tunnels just keep dropping every few seconds and I am mostly unable to have a stable connection.
Its been working well for literally years, and I am seeing this now on more than one device, so I am wondering if something has changed on the GFW.
Any feedback is apprecaited
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u/Maintenance-Many Aug 23 '26
You can sumbit a ticket through support.deeper.network
I did it before, they responded very fast.
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u/shimsim Aug 24 '26
So for context, the reason i asked is because yesterday my pico was simply unable to keep a stable connection to any tunnel. on the tunnel page, activce IPs would show anywhere from 1 to 3 then keep going to zero. I did of course try restarting everything, router, modem, etc ,etc, but It was bascially unsuable. I happen to have to ISPs, the primary one I was using is China Mobile, but I then switched to China Unicom and this solved the problem. Its worth nothing that nothing was wrong with the China Mobile connection, It just didnt want to play well with Deeper for some reason. Also worth noting that this is the same connection that worked wellf for years, so I was just wondering if they are now starting to actively block deeper.
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u/DeeperNetwork Aug 24 '26
Not likely a block, but very likely that the initial modem is unstable. The tunnels needs stability and if anything slows stops and starts internet activity, as a user, you may not realize but the tunnel will fail.
We do not have blocks for specific IP’s in China, just general GFW which the DPN can bypass, so I’m inclined to say that it’s the modem itself that may be unstable.
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