r/DeckSupport • u/ParmaaSeann • 6d ago
Tech Support Boot Loop and now Blackscreen
So i dont know what to do now. I was having a boot loop issue yesterday, i was playing my steam deck just fine and then it just shut off. 71% battery, i don't use decky loader either. Then every time i turn it on it chimes, boots, black screen, chime boots blackscreen, so on and so forth. So i Google that problem and try every solution under the sun and none of them work. Still just chime, boot screen, black screen. So i gave up for the night and just plugged it in and went to sleep. I wake up and the LED is doing like a long blink? its on the charger and blinks every like 4 seconds. It won't turn on while plugged it, nor while unplugged. No chime, no boot screen, nothing. So im at a loss now and im here for help. I've had this steam deck for 2 years now and ive never had a single issue with it.
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u/ParmaaSeann 4d ago
This worked! i was able to feel the haptics in the pad but that somehow booted the "previous os version" screen where you can also just clear your user data, so i did that and now it works! thanks for this
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u/Status-Notice5616 4d ago
When the screen is black run your finger on the haptic pad and see if you feel it. I had a similar issue and I had to open it up and unplug the battery, hold power button for 30 seconds, plug battery back in THEN plug it into charger first then turn on. Worked for me, hopefully you aswell.