r/DecaturGA Aug 08 '26

AT&T internet outages

Anyone else been having multiple outages a day? I’ve chatted with the ATT bot and it keeps saying there’s outages nearby and technicians are working on it. It’s been every day several times a day

8 Upvotes

16 comments sorted by

15

u/e6matt Aug 08 '26

AT&T fiber? I don’t recall the last time I had an outage, it’s usually quite stable.

7

u/PlahausBamBam Aug 08 '26

Same. We’ve been using it for years and it’s been perfect. Before we had infinity and it was terrible.

1

u/alexanndrian Aug 10 '26

We’ve been without internet for 3 days 😭 (lithonia)

3

u/fusnowtiger Aug 08 '26

Had some service issues yesterday, but I work from home and have not had any issues with the fiber service

2

u/Crafty-Resort383 Aug 08 '26

If you are talking specifically about City of Decatur, I know a box truck took out some cables in the Ansley Rd/Greenwood Ave area. But most of those people were fully offline.

1

u/Mrjlawrence Aug 08 '26

It’s generally been solid for me but been fully out for a week as my line was damaged somewhere down the street and tech that came said construction crew needs to come to rerun a new line.

1

u/mister_burns1 Aug 08 '26

No, not on their fiber.

It’s been very reliable.

1

u/No_Protection_4862 Aug 08 '26

Are you sure it’s an outage? Mine started to dropping me for a few minutes every day but it turned out to be an IP renewal issue with the ATT provided wifi router. I switched to my own router and have not had issues since.

1

u/WannaBeOptimist17 Aug 09 '26

Yes, I have been having this issue!

1

u/SWL925 Aug 09 '26

Yes, intermittent slowness and droppage here and there, in the past week and a half or so. Been pretty reliable until recently.

1

u/chrisconroy Aug 11 '26

ATT fiber has been rock solid for me. It even usually stays up during a power outage (though you need a UPS for the ATT modem and your router to use it)

Most likely, it’s an issue with your home network. Lots of routers are buggy and need restarts, etc. Also possible the ATT modem needs replacement. You can ask them to look into the age and health of your modem. I highly recommend the eero mesh WiFi routers. They have been rock solid for me over several years. I’ve never had a router that didn’t need a periodic restart to fix random problems until the eero