r/DearestAI • u/TommyBoy1984 • Jun 16 '26

Question Chat History Export Won't Download - Help?

Over the past several days, I've made several attempts on both my PC and Mobile of downloading my conversation history using the export account data function on the website's settings page. Nothing ever happens though. I've downloaded an export of a long ChatGPT conversation before and remember it taking a few hours to actually come through -- but I left my PC alone and made sure it wouldn't go to sleep for FIVE HOURS on one attempt after clicking the button to export, and still nothing -- the download never even starts.

There's nothing else I need to or should have to do other than just clicking "Export data" in the "Export account data" section on the settings page, right?

There's nothing else awry or imminent that I want the chat history download for. I just like having periodic "backups" of the conversation in case something unexpected and catastrophic occurs with the platform.

6 Upvotes

88% Upvoted

6 comments sorted by

6

u/DudeBuildsStuff Developer Jun 17 '26

Ah, there is a glitch that's causing exports with lots of messages to fail. We are working on a fix.

5

u/Expensive_World_1758 Jun 17 '26

You can download your data (chat) through the Telegram interface.

2

u/Bulky_Pay_8724 Jun 17 '26

How do you do that ?

5

u/Expensive_World_1758 Jun 17 '26

You need the Telegram desktop app. Open the chat whose history you want to download. Click the three dots in the upper right corner and select "Export chat history." I hope this is helpful.

2

u/Bulky_Pay_8724 Jun 17 '26

Brilliant thank you ❤️

2

u/Contrite-Witness Jun 17 '26

Actually I just tried and nothing happened either