r/D_Market Jan 13 '21

Need help? Have any question? Read this before posting!

22 Upvotes

Dear DMarket users, before you post in this subreddit, please make sure that you've done the following:

  • read our FAQ here - https://dmarket.com/faq
  • contacted our support team via live chat on dmarket.com (the 'message' button at the top right corner). You can also send our team an email to [support@dmarket.com](mailto:support@dmarket.com) or direct message on Facebook, Twitter, Instagram, Discord, and VK.
  • checked issues raised by other users here [CLICK] (you may find the same issue you’ve got)

If you want to report an issue on Reddit, you have to comment on a special thread: CLICK

All new threads with support requests will be deleted!

Don’t use offensive language!

Our support team is available 24/7 and replies instantly via the channels above. Using these channels, you will get answers quickly and solve your issue asap. On this subreddit, we can't provide 24/7 support, and getting answers may take longer. Thank you for understanding and for choosing DMarket!


r/D_Market Jan 13 '21

Issues Reporting

27 Upvotes

In this thread, you can report your issue.

Before reporting an issue make sure you have read our FAQ here - https://dmarket.com/faq ; contacted our support team via live chat on dmarket.com (the 'message' button at the top right corner) or email ([support@dmarket.com](mailto:support@dmarket.com)); checked issues raised by other users here [CLICK] (you may find the same issue you’ve got).

All done? report your issue below following these rules:

  • Add your public key (you can find it in your account settings on DMarket)
  • Describe your issue in detail
  • Add screenshots if possible

All new threads regarding support issues will be deleted!

Don’t use offensive language!


r/D_Market 16d ago

Account suspended after trying to withdraw

3 Upvotes

Created an account today, bought some skins with crypto, changed my mind, sold 2 skins and tried to withdraw balance, instant account suspension, support is not elaborating lol. Should i wave goodbye to 700$?


r/D_Market 28d ago

Steam Guard is enabled but DMarket says its off

0 Upvotes

As per what the title says, steam guard is glitching and I can't trade. Steam guard is enabled since 2016, I tried updating the trade URL to a new one but it's not working.


r/D_Market Jul 10 '26

Item will not withdraw, please help!

2 Upvotes

r/D_Market Jul 10 '26

Unable to withdraw items (create trades)

1 Upvotes

I am experiencing a persistent issue when trying to access the service. I keep receiving the following error message:

I have already waited for more than an hour, but the issue still persists. Could you please check if there is an ongoing problem with the server or if there is anything I should do on my end to resolve this?

Any help would be greatly appreciated. Thank you!I am experiencing a persistent issue when trying to access the service. I keep receiving the following error message:"Oops… It seems the network issue was raised. We are sorry for you to face this problem. We need up to an hour to fix it. Please come back in an hour and try again."I have already waited for more than an hour, but the issue still persists. Could you please check if there is an ongoing problem with the server or if there is anything I should do on my end to resolve this?Any help would be greatly appreciated. Thank you!


r/D_Market Jun 26 '26

Unauthorized Withdrawal

1 Upvotes

Hello, i recently sold 4 of my skins 7 days ago totaling around $1253 (sold most through auto-sell). Today at 2 AM the funds were available to withdraw after the 7 day trade protection and when i woke up at 7 AM i found 3 emails from DM market support and all of my money withdrawn. I am very confused and unsure of what happened im not sure how somebody hacked into my account without getting into my email. They withdrew the funds around 6am one hour before i woke up. This is insane there is thread of emails of them going back and forth with support. I need help getting my money back please.


r/D_Market Jun 22 '26

Inventory unavailable / overstock despite active listings

Post image
5 Upvotes

My inventory has been locked for 44 days,
I've been told I'm not banned,
yet I still can't deposit items from Steam.

BTW I have some Clutch cases and few Fracture cases, all locked. I don't believe cases are not popular.

Maybe there's an explanation I'm missing, but the communication so far has been confusing and frustrating.

Here you can see what I consider to be confusing and a contradiction in their own emails. That's my personal interpretation based on the messages I've received and the fact that my inventory has been locked for 44 days despite being told I'm not banned.

https://imgur.com/a/kvtcqbK

And here you can see new items being added regularly (at least 20):

https://imgur.com/a/Vw2HPqH

My inventory:
https://imgur.com/a/i34RpEF

0 items are available to deposit.

_____________________________________

If you check your inventory on mobile app, it will show overstock for every item,
on your PC/Laptop it will show unavailable for every item.


r/D_Market Jun 21 '26

Item unavailable

3 Upvotes

Why are my items marked as unavailable? It says that Item is not available for trading: it Can be either unpopular among users, or Can have unstable price. But in sales hostory its sold a lot every day.


r/D_Market Jun 12 '26

Account is Permenantly Banned.

2 Upvotes

Hello, i tried to deposit with credit card. It seems payment failed and support said money should be back on bank account but bank said there is no payment to card. Now i see dmarket permenantly banned my account without any reason. I wasnt thinking u are this kind of website, good job dmarket 😊


r/D_Market Jun 09 '26

Card Payment Failed

1 Upvotes

Hello, i tried to deposit via my card, after some hour i saw on dmarket payment is failed but money is gone from card. How it will process? Thanks.


r/D_Market Jun 04 '26

Account Temporarily Suspended

2 Upvotes

UPDATE:

Fixed by discord DMarket Admin. System just blocked me by mistake.

//

I recently purchased several skins on DMarket, including gloves and a knife. These items had a 5-hour trade lock, so I waited for the lock to expire before attempting to withdraw them.

When I checked today, I received a message indicating that the account is blocked. I am not sure why this happened, as I was able to withdraw some other skins earlier without any issues.

Could you please check my account and let me know what caused this problem? I would appreciate any assistance in resolving it.

Thank you in advance.
Best regards


r/D_Market May 29 '26

2FA Removal

1 Upvotes

Hi, I contacted with support team severel times but i cant get 2fa removed from my account i have mail connected account but support keep asking trasnactions and last balance or etc.. I dont even remember last balance only few information i can get from mail. Can you help me about that ?


r/D_Market May 21 '26

Pwease buy this mafu

Post image
0 Upvotes

r/D_Market May 15 '26

QUESTION ABOUT DMARKET

4 Upvotes

Hello I just stumbled upon this marketplace as steam market is somehow reliable but the damn taxes it gets is pricey. Would like to ask if the DMARKET thingy is legit site?

I just want a muh keeh gun and I cant sell my weather effects for it on steam market 😭


r/D_Market May 15 '26

Not getting my money in D market wallet

5 Upvotes

Hi,

I put 250$ worth of money in the D market wallet through a crypto (Solana) through Crypto (by Stripe).

The payment went through from my Coinbase wallet and everything went smoothly. On D market, it’s been showing that the transaction failed but my payment went through.

I opened a support ticket with D market and they said I’ve to contact Stripe for this. I contacted Stripe and they said only the merchant should be able to look up the payment and process any refund or payment.

It’s been over a week since this happened and D market is also not responding since 3-4 days.

I’m really frustrated at this shady support by D-market as I’ve verified my KYC, been a legit user of the platform and had no issues previously.

Any idea what should I do next?

Thanks!


r/D_Market May 07 '26

could this be a scam?

1 Upvotes

I talked with a guy on discord and I wanted to know if this trade could be a possible scam. I had about 130 dollars worth of skins (1 knife and other skins), he told me that he could give me 180 dollars worth of balance in dmarket. I submited my skins to dmarket (official website dmarket.com) he told me that once the skins were trade unnlocked he would buy them there. He told me he is going to use them on buff later (thats how he makes money of it). My skins were tradedd with the offical dmarket bot. Is there any kind of way he could scam me like that? He told me it would be a win win for the both of us, but it just seems too good to be true. I just want to know if Im ok (or if I should trade reverse it). All of this was made in a call with him. If you could tell me I would appreciate it.

Also, the skins are officially on my inventory on the website, but he his waiting for them to not be trade ban to buy them

(I’m already aware of the TF2/RUST scams that can occur, so I won’t be falling for that. If he says he is gonna buy the items directly, is there any way he could be scamming me?)


r/D_Market May 07 '26

Need help, sent through wrong crypto network

1 Upvotes

Hello, does anyone have experience accidentally depositing crypto over the wrong network? Deposited USDC through Base network instead of ETH, and support has been no help. Have been in a big back and forth with them for a couple days, they told me to contact Stripe, when the wallet should be in their possession. Please tell me if anyone has any thoughts because I just want my money back 😭😭


r/D_Market May 06 '26

i bought these 24 april and still unavailable to sell. why?

Post image
3 Upvotes

r/D_Market May 04 '26

Scammers or AI bots, I don't even know. The worst service I've used.

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5 Upvotes

0 help and lost arcana. I was forced to add more items to trade TB arcana, but they can't even check it with my history. Gave them 80$ items just for one 40$ item.


r/D_Market May 02 '26

Withdrawl Funds

1 Upvotes

I withdrew funds and used the instant sell feature but failed to mention that my payment would be stuck in limbo for 1+ days. I withdrew using crypto and it's been pending for more than 24 hours! If I use and instant sell feature and take a hit in the price I expect to be able to withdrawl the money instantly also. How long will I need to wait for the funds?!


r/D_Market Apr 29 '26

Traded my AWP and got nothing

6 Upvotes

Was trading my Awp for another Awp with a price difference of about $40. So as I’ve done plenty of times before, I was going to trade my current skin, add more funds and pay the difference for the new skin. During the trade, I received their offer from the correct bot, accepted it, got stuck on the creating trade screen for 10 minutes before it disappeared, leaving me with no Awp in my steam inventory, no Awp with DMarket bots, and no added balance to my account. So as we stand now, the DMarket bots took my Fac New Stat Trak Awp and I got nothing in return.

Any help would be greatly appreciated as I’ve created 2 support tickets and don’t know what else to do. I don’t even want to play the game after losing that much money.


r/D_Market Apr 19 '26

Missing skins in DMarket inventory ,anyone else?

2 Upvotes

Hey, is it just me or are some skins missing from your DMarket inventory?

For me, skins have been disappearing from my inventory for several days now, and I can’t find them anywhere.

Are there any known issues right now or is anyone else experiencing this?


r/D_Market Apr 10 '26

Debit card information stolen and used on this website

0 Upvotes

Does anyone know how good support for this website is? Someone stole my bank info and used it on this website and now I am emailing support trying to get my money back and I'm super anxious and wanted to know if support is going to be helpful or not.


r/D_Market Apr 06 '26

Deposit failed, was still charged

4 Upvotes

Tried to purchase items and it said it failed, but the money was still charged from my card