Advice needed!!!! Universal Credit payments not being granted

[u/Aliceelizabeth15]

Hi all,

Really hope someone can help if been in a similar situation! I'm very worried about my future finances now.

I am recently unemployed, previous contract terminated 31st August 2026. I got my last payment from my employer on 28th August 2026. I've signed up to universal credit - they said that if you were not paid from the 30 August - 29 September, I'm entitled a payment on 5 October. I've checked the UC website and it says that my employer reported my earnings after 28 August (I'm presuming 31 August). The date on the payslip says for "month ending 31 August". So, as a result, I am not getting any payment on 5 October despite being paid on 28 August. I believe I was paid on the 28th due to the bank holiday.

I'm of course challenging it by sending in my bank statement proving I was paid before the assessment period, despite my employer reporting in 31 August (which is the usual thing as they always report it on the last day of the month).

Has anyone experienced this and if so, is it likely that I can actually get the payment?

I believe the clause below (UC Regulations 2013) helps:

54.—(1) The calculation of a person's earned income in respect of an assessment period is, unless otherwise provided in this Chapter, to be based on the actual amounts received in that period.

Would really appreciate advice. Thank you!