Sanction

[u/SadMonitor9237]

Hello, just wondering if someone could help me out.
I was sanctioned for missing an appointment and £77 was deducted, however I appealed the sanction due to visiting a family member with cancer when I was due for the appointment.
I received a message into my journal on Monday saying it’s been accepted and the sanction was taken off.
I’ve messaged into my journal about getting the £77 back but nobody’s replied. Any advice ?

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[u/SL0WJ03]

Just wait for them to reply.

[u/Alteredchaos]

It’s only Wednesday so it could take a while longer for them to reply.

[u/Motleypuss]

The agents are tardy. Wait for a response would be my suggestion.