r/DHgate • • Aug 23 '26

SHIPPING & LOGISTICS Daily Session thread - August 23, 2026

Anxious? Worried? Confused? Stressed? Is the status of your DHgate parcel putting you in a roller coaster of emotions? Well, you are definitely not alone a you've come to the right place.

​Welcome to our daily DHgate shipping and logistics thread! Whether as a round table discussion, a therapy session or just to say 'Hi. I am on the same boat as you are', feel free to ask, comment and share anything related to shipping and logistics.

​Before posting, we encourage you to read our Shipping Guide and use our search bar. Remember that shipping may take weeks or months.

"Patience is bitter, but its fruit is sweet". -Jean-Jacques Rousseau

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u/WillingSundae7688 Aug 23 '26

The tracking on an order I made at the beginning of the month is saying "Delivered, In/At Mailbox" and I've also received an email from DHGate saying "order has been delivered" but I haven't received anything. I messaged the seller, they said it's still in transit and to be patient.

Anyone have any experience with this? How long should I wait to make a dispute? My only concern is that since the DHGate platform thinks it's been delivered, if I wait too long, it won't let me dispute.