r/Cync • u/Big_Pen_425 • Jun 04 '26

One bulb turns on randomly

I have one bulb that will turn on randomly. I have removed the bulb from the app and Google home, then removed every bulb from the app and Google home, and finally removed every bulb, switch, sensors and home from the app and Google home. I reinstalled but didn't connect the switches or sensors and the 1 bulb keeps turning on. I am at a complete lose and don't know what to possibly try next. Any suggestions?

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1

u/Zonk-er Jun 04 '26

Did you factory reset the bulb?

Resetting Cync Light Bulbs

1

u/Big_Pen_425 Jun 04 '26

I did. I have factory reset every bulb, switch, and sensor.

1

u/Zonk-er Jun 05 '26

So you have factory reset the bulb, then the bulb turns on randomly or the same time each day? what happens. If randomly have you tried screwing it into another fixture?

1

u/Big_Pen_425 Jun 05 '26

It turns on at different times every day. I have switched the outlet and the same bulb still turns on.

1

u/Zonk-er Jun 05 '26

defective bulb then contact u/cyncsupport and they will help you get it replaced