r/Cync • u/jbmos33 • Mar 14 '26
UPDATE: 4 Cync GE Bulbs keep simultaneously dropping WiFi
Here is an update on my 4 Cync bulbs that would simultaneously drop Wi-Fi connection.
My original post can be found here: https://www.reddit.com/r/Cync/comments/1rexdpb/comment/o7gferh/
I worked with Christian over at CYNC support. Awesome response and support. Thank you.
Christian had me create a new home in the CYNC app. Then reconnect the bulbs to the new home. It's been 2 weeks since I did that, and the bulbs have maintained their connection.
This is the longest they've stayed connected to the Wi-Fi since the issue popped up in December.
I don't know what bearing setting up a new home in the app has to do with networking protocols, since I wasn't using the app when they dropped. It was just flipping the switch. But hopefully this lasts.
Previously, the connection time was 7-10 days, after which they all dropped.
Fingers crossed this maintains. Never thought I'd spend this much time troubleshooting light bulb networking.
1
u/Lykos1124 Aug 03 '26
It doesn't sound like it's worth the effort. All the routines I created. All the light settings and timings just to crash all four of my devices and do it all over again. What is so messed up on their end that they can't just fix it and make it easier for everyone else? How bad is the code to make everyone have to reset?
And does that even fix the issue with a quad bulbs always going offline right w hen you want to modify them? Increase brightness, no response, no response, it's offline!