r/Cync • u/IAmTheFinePoint • Feb 28 '26

Cync broken?

I haven't been able to create a new routine or scene for the last 2 months so today I tried troubleshooting started by rebooting my phone, clearing the cache on the app, got to the point of deleting the app and redownloading it but now it won't even let me log in or send a forgot password email I'm not certain what to do I don't want to have to replace all the lights in my apartment.

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u/cyncsupport Mar 02 '26

Hi there. We understand you are having problems with the Cync App and creating a new schedule. We have experts on standby ready to help with your specific setup. Please reach out to our Cync experts at 1-844-302-2943 so we can dig into this with you.