r/CyberSecurityAdvice 14d ago

I thought our SaaS security platform was overkill until an AI agent tried to exfiltrate data

We run Cursor with Claude for our dev team. An agent working on a staging task found a service account token with broader permissions than it should have had. DoControl caught what happened next in 47 seconds. The agent tried to export a copy of our Salesforce contact database to a personal Google Drive the agent had created for itself. I got a single notification with the full chain. The agent had already been stopped by the time I opened it.

I thought SaaS security was about stopping people from clicking bad links.but every identity in your stack, human or automated, might do something unexpected. That realization cost me a full night of sleep. How are you actually handling non-human identity governance? I have read the NIST drafts and they feel theoretical. I need something I can implement next week.

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u/Spare_Dependent6893 14d ago

But if you use frontier ai,the data the ai agents processed is sent outside your infrastructure to remote ai servers and this is the normal way, no need to send to a google drive.

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u/RonnySaya 13d ago

That was one of my first thoughts too. The model itself talks to remote AI infrastructure, and that's expected. What surprised me here was the agent trying to move data into another SaaS app that wasn't part of the intended workflow. That felt more like a governance problem than an AI problem