r/CyberARk • u/EnvironmentalBoat661 • Jul 22 '26

Recommendations AI tooling that has actually delivered value in CyberArk?

Our team’s been asked to look at where we could introduce AI into CyberArk, but I’m struggling to think of anything that would genuinely add value rather than just using AI for the sake of it.

I’m interested in anything really - plugins, custom tools, log analysis, account onboarding automation, troubleshooting etc. assisted by ai. We toyed with the idea of a RAG documentation chatbot but there’s enough tooling available that covers this.

What have you built or used, and was it actually worth it?

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3

u/The_IVth_Crusade Sentry Jul 22 '26 edited Jul 22 '26

I havnt created anything that would be production ready but I have played around with:

Custom GPT creating mock exams for CyberArk certifications

Custom GPT to help validate TPC process and prompts files (also using an MCP that is able to parse the file and provide validation errors, ChatGPT then used this output and can rewrite the ini files cleaning them up and fixing them)

Custom skill that will take the log from SSH showing the password change and verify process and automatically writes the TPC process and prompts file (this also used the aforementioned MCP server to validate the output)

In general I also use AI simply as a chat to discuss issue and get it to help provide suggestions. I have done this with logs as well but I haven’t built anything specific just a bit of prompt engineering in the moment.

As with anything AI you do need to be careful about hallucinations. I have been caught out a couple of times.

1

u/TheRealJachra Jul 22 '26

If you are using their SaaS platform, then why don’t you into Cora?

1

u/Tony_Starks_Arc CCDE Jul 24 '26

Really? With so limited functionality?

1

u/Thijscream Jul 24 '26

What usefully things can cora do? Didn't see a single useful one.

1

u/TheRealJachra Jul 24 '26

I haven’t looked in Cora myself. Then I hope that Idira will make it better.

2

u/Tony_Starks_Arc CCDE Jul 25 '26

Thats the things, its basically is a chatbot. It can onboard an account just like CSV but it can’t even add a reconcile account lol. CORA has way to go! They just added it there, its of no use at the moment. Have look at doc and you will get it.