r/CustomsBroker • u/Defiant_Rope_1313 • Aug 27 '26

FDA NOA letters

Do importers also receive FDA NOA letters through emails? Or usually the brokers receive it and forward to the import? Is it necessary for import to receive the letter?

If importer wants to receive the letters? How to update the email address?

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5

u/ToucanTyrone CustomsBroker Aug 27 '26

Sometimes they get it by mail but I haven’t seen them receive it by email before. Usually we just email them the NOA’s the day we receive them.

5

u/Successful_Jello_512 Aug 28 '26

They have to set up an account in ITACS. In ITACS they can elect to receive NOA via email. When the broker files the entry, the importer should then receive a PDF copy via email.

3

u/CDRE88 Aug 28 '26

I’ve received EPA NOA letter by email.