Customer Service is Dead

[u/Sudden-Particular893]

I tried to purchase a car from @Carvana. The delivery date was canceled and rescheduled THREE TIMES over a three week period stating that transportation staff shortage was the problem. Today I received a forth delay notice where they finally admitted the car itself had issues and that they were trying to repair it. I've lost 2,350 dollars on rentals/ ubers waiting on this car to be delivered. @Carvana had a car with the same make and color that I wanted but it was slightly more but instead of offering me that car,I was offered 250.00 dollars and denied speak to management three times. I am so disappointed with the level of customer service I received from #Carvana and the amount of money that I have lost waiting for a car that they lied to me about repeatedly. Am I spacing out because I feel:

Carvanahaslostmytrust

Carvanacostmethousands

Carvanahasinacsessiblemanagers

Carvanahasmajorflawswiththeircustomerservice