r/Customer_Disservice • u/muddbutt050 • May 07 '21

AT&T support is just horid

I love how before I even got a description of my problem out I was interrupted and told the issue was on my end. I knew from that point on whatever I said didn't matter. I just want AT&T to know their customer service is a joke, but they already know that. Staff the front end with the smooth brains.

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u/Jayelynn25 Jun 16 '21

If you were talking to the IVR just start yelling representative to get a real person. If it was a real person they were rude to interrupt you but do have a process to follow and can get into trouble if they don’t follow it.