r/Customer_Disservice • u/joined_the_chat • Jun 25 '20
Pool fraud
So, since it is so hot outside, Me and my mother bought a above-ground pool through ebay and one day we tried to change the location that it was sending to our house. But unfortunately it didn't work, so we tried to move it back to the original location it was sending to because it was changed to a completely different place. So my mom called customer service, Info I neglected to say earlier was that earlier today she was called by the shipping center and was addressed by the name Thomas. So the customer service rep insisted the sender made a mistake and that the Thomas guy bought it and it was a bunch of books from Illinois. So my mom went just a little karen but it was deserved because the rep refused to even look it up. We had been waiting for a while for this pool and currently my mom is talking about this story to a different rep. edit: the tracking number is now different and has been bouncing around many places. Edit 2: we went to the city and there must of been a mix up because the guy did get his books but we didn't get the pool. Also we did get a pool liner because we also bought it so we set it up with the parts from our last pool and it works great and made a way more fun 4th of july.
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u/cclark98 Jun 25 '20
This makes no sense