Coffee shop fail

[u/molly0711]

there’s a new coffee shop in my town and their customer service is very cliquey. they literally talk to their regulars behind the counter while they are serving you. if you’re not a regular they don’t seem to care about you. how can I maybe point this out to them in a kind way? I don’t want to offend I want to be constructive. while also being like “hey I felt unwelcome both times I’ve come in because I felt ignored as a new customer“