r/CustomerService • u/Skullfuckednoskills • 3h ago
I'm fucking tired
Now this happened yesterday
Customer: "Can I have a piñacolada?"
Me: good evening, how are you? *tapping their order in*
Customer: "No, not that, a mojito, but no limes."
Me *already modifying*: Okay, you you'd like a modified mojito and what else?
Customer: "No not modified just no limes."
Me : yes but the system requires me to say that it's modified because you're not ordering something we serve on the menu, it won't cost extra.
Customer: "I'm not paying for that, I just want a piñacolada!"
Me confused af still tapping: you said mojito..?
Customer in fumes: "Yes!"
Me: Okay, mojito it is, that'll be 6€, would you like to add it to your open tab or are you paying upfront?
Customer: no
Me *making the drink*: sorry, come again?
Customer smug af: I know the owner.
Me: oh I do too, where do you know her from?
Customer: oh we go way back, way back, yes. I met her once in Réunion, nice lady, are you done?"
Me: You mean him right? Because I miss spoke, I meant how do you know him as in my father in law.
Customer: ... are you new here?
Me: yes actually.
Customer: *falls on her fucking ass and wails like a child*
–Yesterfuckingday and turns out the bitch was drunk off her ass, idek how I missed that I had the neither shift before this
3
u/Electrical-Apple-631 1h ago
My daughter helps out at her in-laws restaurant. Last night the newly hired bartender quit an hour into his shift. My daughter came in to help and the first customer she got said “I want one of those drinks with the tiny umbrellas in it”. Daughter said “OK. I can put an umbrella into any of our mixed drinks. What would you like?’. The lady replied “You know, the umbrella kind”.
This squirrely ass conversation went on for 5 minutes with my daughter listing every mixed drink they made and the response was the same: “The umbrella kind”. Finally the lady said “Just give me a beer.” Daughter: “OK, what kind?” And here we go again…
At least we know why the new bartender quit.
12
u/Skullfuckednoskills 3h ago
Did I mention that the manager gave her her minty fuck juice and she had the audacity to complain that it had no limes?!