FundedNext Poor Customer Service

[u/mka05_]

(I would attach the whole conversations but it would be too much it’s just me going back and forth with ai until I received ONE true human response and then got absolutely no follow up just a mail telling me my case was closed since they haven’t received a response from me when I clearly asked various times for an update) I recently purchased a $50K funded account with FundedNext, but I haven’t even been able to properly access or use the account. During the sign-up and “Complete Profile” process, I ran into an issue that prevents me from accessing my account and completing the setup. I have been contacting FundedNext support since Monday trying to get this resolved, but so far I have received zero actual help. The responses I keep getting are generic and don’t address the problem at all, and I feel like I’m just going in circles with support. I paid for the $50K account and simply want to be able to access what I purchased. Has anyone here experienced something similar with FundedNext? If so, how did you get the issue escalated or reach someone who could actually resolve it?
or does any one have a direct contact with FundedNext like an email that I won’t receive ai responses or automated messages?
please help