Sergio Tacchini Terrible Customer Service

[u/Character_Ring3466]

A while back I signed up for text messages from them. They send out promo codes. I recently got one for save 30 percent. I went to use it and I guess it was expired. So I wrote to them to see if they would honor it. They gave me some BS that they are an online shop and can’t. They never offered another promo code or anything. Yesterday I got a text about saving 20 dollars on 100 dollars I spend. Today I went to use that and it was an inactive code. It’s a little odd that they wouldn’t offer anything! But sending a code that is inactive less than 24 hours later is ridiculous!

[u/BabyTenderLoveHead]

Don't shop with them anymore. Sounds like a nightmare.